Welcome to MyHero:
At MyHero (hereinafter referred to as “we”, “Facebook page”), we are committed to providing you with an exceptional experience both within our mobile application, MyHero (hereinafter referred to as “mobile application”) and on our Facebook page. This page serves as an extension of our app, offering you valuable insights, updates, and opportunities to engage with our community.
Your Privacy Matters:
page. We want you to feel comfortable and confident that your information is treated with utmost care, respect and diligence.
Transparency: We want to be transparent about what data we collect, why we collect it, and how it is used when you engage with our Facebook page.
Empowerment: We want to empower you with the knowledge of your rights and how to exercise them concerning the data you share with us through this platform.
Trust: Building and maintaining your trust is our top priority. By providing you with insight into our data handling practices, we aim to reinforce your trust in our brand and our commitment to your privacy.
understand how your data is treated while interacting with our
Facebook page. If you have any questions or concerns, don't hesitate to contact us using the contact information provided within this policy.
Types of Information:
When you interact with MyHero, we may collect the following types of information:
Personal Information: The information collected may include your name, profile picture, and other information publicly available on your Facebook profile.
User-Generated Content: We may collect content that you share, post, or comment on our page, including images, text, videos, or any other media you choose to share with us.
Usage Information: We gather data related to your interactions with our Facebook page, such as the date and time of your visits to our Facebook page, the content you
engage with, along with any actions you may take, such as likes or shares.
Contact Information: If you reach out to us via private message or email, we may collect your contact information to respond to your inquiries and provide support.
Analytics and Cookies: We may employ analytics tools and cookies to acquire information about the patterns of your usage, helping us improve the quality of our content and the user experience.
How and Why We Collect Information:
We collect this information from you to better understand your preferences, needs and interactions with our Facebook page. Here's why we collect this data and how it is used:
Personalization: We use the information you provide to personalize your experience on our page, delivering content and updates that are most relevant to you.
Engagement and Communication: Your interactions in the form of messages, comments, etc. help us engage with you and maintain an active and vibrant community. We may use your content (with proper attribution) for promotional and/or informative purposes.
Analytics and Improvement: We analyze aggregated data to analyze and understand overall trends and improve our content, making sure that it meets your interests and needs.
Customer Support: If you reach out to us with inquiries or concerns, we collect and use your contact information to respond promptly and assist you.
Cookies: Cookies and similar technologies may be used for analytical purposes and to enhance your browsing experience. You can manage your cookie preferences as described in our Cookies and Tracking section.
application. By continuing to interact with MyHero, you consent
to the collection and use of your information as described herein.
Enhancing Your Facebook Page Experience:
Our commitment to providing a valuable and enjoyable experience on our Facebook page is at the forefront of everything we do. By collecting and utilizing the information as outlined in this policy, we aim to:
Deliver Relevant Content: Your data helps us deliver content that matters to you, making your interactions with our page more engaging and meaningful.
Foster Community: User-generated content and interactions create a sense of community and shared experiences within our Facebook page.
Encourage Improvement: The data enables us to refine our content and engagement strategies, ensuring we meet your
expectations and keep our community thriving.
Sharing Information with Third Parties:
We strive to protect your data, preserving your privacy to the greatest extent. However, there are certain specific circumstances wherein your information gathered by our Facebook page may be shared with trusted third-parties.
Service Providers: We may engage reputable service providers to provide us assistance pertaining to various aspects of our Facebook page operations. These service providers may include analytics providers, marketing agencies or customer support platforms. Rest assured, any third party we work with is contractually obligated to safeguard your data and use it only for the purposes specified by us.
Legal Obligations: In rare cases, the disclosure of your information may be required in order to comply with applicable laws, legal processes, or regulations. In such
circumstances, we shall only share information when legally obligated and will notify you as required by law.
Business Partnerships: Our Facebook page may collaborate with business partners for promotions, contests, or other joint activities. When such collaborations take place, we may share user information with our partners for the purposes explicitly disclosed in the respective promotional materials or terms and conditions. We highly recommend reviewing the privacy policies of our partners when engaging in such activities.
Aggregate and Anonymized Data: We may share aggregated and anonymized data for research purposes, analytical purposes, or reporting. This data does not contain personally identifiable information and cannot be used to identify individual users.
Circumstances of Sharing of Information:
We intend to be transparent about when and why we share your information:
Promotions and Contests: When we host promotions or contests in partnership with third parties, we may share your information with those partners to facilitate the event and award prizes.
Analytics and Insights: Third-party analytics providers assist us in understanding user behavior and preferences. We may share user information with them to gain insights that help us improve our Facebook page and content.
Customer Support: When you reach out to us for support or assistance, we may share your contact information and relevant details with third-party customer support platforms to provide you with the best possible assistance.
At our Facebook page, we take the security of your information seriously. We have implemented robust security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Encryption: We use industry-standard encryption protocols to protect data transmission between your device and our servers, ensuring that your information remains confidential during transit.
Access Controls: Access to user information is restricted to authorized personnel only, and strict access controls are in place to prevent unauthorized access.
Regular Security Audits: We conduct regular security audits and assessments to identify and address vulnerabilities promptly.
Secure Hosting: We host our Facebook page on secure servers with leading hosting providers known for their commitment to data security.
Employee Training: Our team is trained on data security best practices to ensure the safe handling of user information.
Commitment to Data Security:
Our commitment to maintaining the security and confidentiality of your data is unwavering. We adhere to industry standards and continuously monitor and improve our security practices to adapt to evolving threats.
By utilizing these security measures and adhering to strict data protection protocols, we aim to:
Protect your personal information from unauthorized access.
Prevent data breaches and misuse.
Maintain the confidentiality of your data.
Please be aware that while we employ stringent security measures, no method of data transmission or storage is entirely foolproof. Despite our best efforts, the internet is not entirely secure, and we cannot guarantee absolute security. If you believe your information's security has been compromised, please contact us immediately.
8.Cookies Used by Facebook:
Cookies and tracking technologies help Facebook provide and improve its services, including our Facebook page. They may be used for various purposes, such as:
Analytics: Collecting data to understand how users interact with our Facebook page, which helps us improve content and engagement.
Personalization: Customizing your Facebook experience and the content you see based on your preferences and past interactions.
Ad Targeting: Delivering targeted advertisements that may be relevant to your interests and activities.
Security: Detecting and preventing fraudulent or unauthorized activity on Facebook.
Managing Your Cookie Preferences:
You may have control over how cookies and tracking technologies are used on Facebook. You can manage your cookie preferences and settings through your Facebook account or your device's browser settings. Please refer to Facebook's privacy settings and your browser's help resources for more information on how to adjust these preferences.
Explanation of User Rights Regarding Personal Information:
As a user interacting with our Facebook page, you have specific
rights regarding your personal information. These rights are
designed to give you control over your data and ensure its proper handling. Inter alia, your rights include:
Right to Access: You have the right to request information about the personal data we hold about you and how it is used.
Right to Rectify: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent, provided there are no overriding legitimate grounds for retaining your data.
Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
Right to Restrict Processing: You can request the restriction of your personal data processing when certain conditions apply, such as disputing the data's accuracy or
objecting to its processing.
Right to Data Portability: In some circumstances, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Contact Information for Privacy Rights Inquiries:
If you wish to exercise any of the aforementioned rights or have questions or concerns about your privacy rights while interacting with our Facebook page, please don't hesitate to reach out to us. You can contact us via email at email@example.com.
We are committed to addressing your privacy inquiries promptly and providing assistance in exercising your rights. Please note that, in some cases, we may need to verify your identity before fulfilling certain requests to ensure the security and privacy of your data.
We take your privacy seriously and are dedicated to facilitating the exercise of your privacy rights in accordance with applicable data protection laws and regulations.
Withdrawal of Consent:
You have the right to withdraw your consent at any time, without
affecting the lawfulness of processing based on your prior
consent. To withdraw your consent or to modify your privacy preferences, you can adjust your Facebook account settings or contact us using the information provided in this policy.
Please note that certain interactions on our Facebook page may be dependent on the processing of your information. In such cases, withdrawing your consent may limit your ability to fully engage with our content or participate in specific activities.
Consent for Children:
If you are under the age required for consent under applicable data protection laws in your country, please refrain from interacting with our Facebook page or obtain appropriate parental or guardian consent as required by local regulations.
Your consent is important to us, and we are committed to maintaining the transparency and integrity of our data handling practices. If you have any questions or concerns about how your consent is obtained or used, please contact us using the information provided in this policy.
Notification of Changes:
Reviewing and Understanding Changes:
Notifying You About Significant Changes:
Your Right to Object:
Notifying You About Significant Changes:
Your Right to Object:
with the laws of India.
By using our mobile application and accessing our Facebook page, you consent to submit to the jurisdiction of the courts within the territorial jurisdiction of Kolkata, India for any such legal actions or proceedings.